Privacy Policy
At Team Lift, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website www.teamlift.ca, use our services, or otherwise interact with us.
Information We Collect
When you visit our website or use our services, we may collect certain information about you, including:
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Personal Information: This may include 'Estimate' (form submissions) of your name, email address, phone number, address, and other contact information provided voluntarily when you fill out forms on our website, request a quote, or communicate with us.
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Transaction Information: We may collect information about your interactions with us via email, calls or messages, such as the services you request, payment information, and other details related to your interactions with Team Lift.
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Device and Usage Information: We automatically collect certain information about your device and how you interact with our website, such as your IP address, browser type, operating system, pages visited, and referring URLs.
How We Use Your Information
We use the information we collect for various purposes, including:
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Providing and Improving Our Services: We use your information to fulfill your requests for moving and delivery services, communicate with you about your orders, and improve our website and services.
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Customer Support: We may use your information to provide customer support, answer your inquiries, and resolve issues related to our services.
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Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials, special offers, and other marketing communications.
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Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, including responding to lawful requests and protecting our rights and interests.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or other purposes without your consent. However, we may share your information with:
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Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, providing customer support, and delivering services to you.
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Legal Compliance: We may disclose your information when required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users.
Data Security
We implement appropriate technical and organizational measures to protect the security and confidentiality of your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security but your data will never be misused by us for any purpose. But remember that we don't sell your data to any 3rd party.
Your Choices
You have the right to access, update, and correct your personal information, as well as to opt out of receiving marketing communications from us. You may also request the deletion of your account and personal information, subject to certain legal obligations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of the page.
If you have any questions, concerns, or complaints about our Privacy Policy or practices, please contact us at delivery@teamlift.org
Last Updated: 2024